Mitch ,came over and ask me to look at his 1974 big block corvette, the brakes were not working correctly, a quick check showed very low brake fluid level in the master cylinder so I pulled the wheels and found the front pass caliper leaks fluid, brake pads soaked, so I call local NAPA, no caliper in stock, I call CONGRESS auto who assures me they have the caliper but not the pads, I tell them to put it on the counter Ill be right down, I bring the old caliper as theres always a core charge in the exchange and from experience I want to place them side- bye- side to compare them carefully and verify all the parts are included , the caliper looks nothing like mine, he verify the part number and finds that hes handed me a caliper for a 1984 corvette.
further checking shows a different branch store has the parts I need but its 10 miles away, so I need to go pick the parts up there.
I get the parts after a 20 minute drive each way added to the distance to the first store that assured me they had the part sitting on the counter,and so now I bring them back, too the shop along with the mandatory quart if brake fluid too bleed the brakes and new pads, so what should have taken 30 minutes took easily 90 minutes bye the time all the little side trips and returns were complete, but at least I got the parts, all in all about your average parts store trip, Id be amazed if I got there even once and found everything they said was waiting was correct and available.
I have them give me the wrong year parts, or try to substitute import crap if I specify a manufacturer, or swap a left for a right side parts or swap front to rear mixed up or some such mistake so frequently I now expect it!
do you guys have parts stores with employees that seem to totally incompetent a high percentage of the time?
BTW WHILE WERE TALKING BRAKES
viewtopic.php?f=34&t=380&hilit=brakes
viewtopic.php?f=34&t=2018&p=5361&hilit=+brakes+adjusting#p5361
further checking shows a different branch store has the parts I need but its 10 miles away, so I need to go pick the parts up there.
I get the parts after a 20 minute drive each way added to the distance to the first store that assured me they had the part sitting on the counter,and so now I bring them back, too the shop along with the mandatory quart if brake fluid too bleed the brakes and new pads, so what should have taken 30 minutes took easily 90 minutes bye the time all the little side trips and returns were complete, but at least I got the parts, all in all about your average parts store trip, Id be amazed if I got there even once and found everything they said was waiting was correct and available.
I have them give me the wrong year parts, or try to substitute import crap if I specify a manufacturer, or swap a left for a right side parts or swap front to rear mixed up or some such mistake so frequently I now expect it!
do you guys have parts stores with employees that seem to totally incompetent a high percentage of the time?
BTW WHILE WERE TALKING BRAKES
viewtopic.php?f=34&t=380&hilit=brakes
viewtopic.php?f=34&t=2018&p=5361&hilit=+brakes+adjusting#p5361