I’m sitting on the edge of my chair wondering if I just pissed away $320 on a charger that may not work. Never saw anything like this. The seller on eBay mentioned once that “it usually works more often then not.” When you get it they tell you in a note that you have to email them to let them know you got the charger and you need the install instructions in a PDF attachment. They did send an email right back but it doesn’t say how long it must charge for, what voltage numbers to look for, Or amperage either!
When I started reading the install instructions that’s when they keep repeating “there’s no telling if your HV pack will take a charge, it depends on the condition of your battery pack.”
Now they state no returns, no refunds - only if it’s a manufacturer defect only. AND, they state they test that everything works before they ship the charger so there’s no way you can claim anything is defective. It’s funny they didn’t drive all this negative information home until after you pay for it. It’s confusing because at one point they say this charger is for batteries that give a failure code on your dashboard due to a imbalanced cell or 2 , then in the install instructions it says I won’t get an electrical shock when a dead battery pack measures 1 volt or less on a multi meter. Huh?
They tell you if it doesn’t work just save the charger for when you buy a new battery you can use it to keep it balanced thereby extending the life of the new battery.
I only bought from them because they have a 100% buyer satisfaction rating after many sales. I thought, “What are the chances I’m going to be the first this charger doesn’t work for?
I thought buying through EBay gives me recourse if something doesn’t work for me?